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Pete
Pete, Engineer
Category: Digital Cameras
Satisfied Customers: 24305
Experience:  Over 20 years of experience in the Electronics and IT industries.
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Canon M5 focus problem Red camera icon botton left hand side

Customer Question

Canon M5 focus problem Red camera icon botton left hand side of screen.
JA: Are you experiencing the same issue in different shooting modes, or just one?
Customer: Can focus and shoot on MF peaking. Will not focus on Tv AV but will on Auto
JA: Has there been any damage to your camera recently (e.g. from dropping it or getting it wet)?
Customer: Camra dropped some weeks ago
JA: Anything else you want the Camera Expert to know before I connect you?
Customer: No
Submitted: 9 days ago.
Category: Digital Cameras
Expert:  Pete replied 9 days ago.

Hi! My name is***** am the expert who will be assisting you today.

Expert:  Pete replied 9 days ago.

Try attaching a different lens and let me know if the camera works ok using it.

Customer: replied 9 days ago.
Tried that it didn't make any difference
Expert:  Pete replied 9 days ago.

What all modes do you get the red camera icon in?

Did the problem start when the camera was dropped?

Customer: replied 9 days ago.
Problem did not start until some weeks after camera dropped
Expert:  Pete replied 9 days ago.

What all modes do you get the red camera icon in?