Digital Cameras
Digital Camera Repair Questions? Ask a Camera Expert.
Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble with your camera. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Can you remove the battery please then hold the shutter button down for 60 seconds then release.Wait 5 minutes, put the battery back in and turn it on.Tell me please if it now operates correctlyThank you
Camera please as we want to deal with this area first.
Can you remove the flash and clean the contacts on both the flash and the camera with an eraser.
Tell me if it then works please
I want you to reset the camera please
To do this, hold the [+/- Exposure Compensation] button and the [AF Mode] button down together, until the control panel turns off briefly while the camera resets itself to the factory default settings.
Once done, tell me how it now functions please.
Make sure the face is flashing straight ahead, not tilted, does it then work?
Also does it work when you test the flash by itself?
Via another camera, do you have one there?
Thank you
Can you try putting new batteries in it please? How does it then work?
Is the ready light coming on on the flash?
And how old is it?
Ok, it can be the unit that sends the power to the flash that is faulting, it can wear out over time.
But for the costs of these, a repair is not really feasible sorry, it would cost more than 100 and you can get a replacement one here.
https://www.amazon.co.uk/Nikon-Speedlight-SB-400-External-Flash/dp/B000KKPN5C
I would recommend getting a replacement instead of a repair.
If you really want to repair though, please tell me where you are located.
Yes, especially being in Londen else you can contact Sendean Cameras Soho on(###) ###-####8418
To get a pricing for this.
My pleasure!