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Ask Rick Your Own Question
Rick
Rick, Technician
Category: Digital Cameras
Satisfied Customers: 1785
Experience:  I'm a photographic equipment technician with over 25 years in the business
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Thank you for your reply sorry for being unclear - I have

Customer Question

Hi thank you for your reply sorry for being unclear - I have followed the instructions to clear all custom functions - the camera is now showing all the menus so it is doing more than it did yesterday! It is not allowing me to use manual or auto focus
JA: What camera mode are you shooting in? Does your camera focus better in some modes than in others?
Customer: no focus at all
JA: Is your camera's lens clear of any dirt, scratches, or smudges?
Customer: in any mode no yes
JA: Anything else you want the Camera Expert to know before I connect you?
Customer: sorry I have to go I'm at work and something has jsut cropped up
Submitted: 2 years ago.
Category: Digital Cameras
Rick
Expert:  Rick replied 2 years ago.

Hi. My name is*****'m a camera repair technician with almost 30 years in the business and I'll be glad to help you with your question today.

What kind of camera do you have?

Ask Your Own Digital Cameras Question
Expert:  Rick replied 2 years ago.

This really isn’t a user serviceable problem and should be repaired by a qualified technician. You may want to check locally for a camera repair shop in your area, or, if you need assistance finding a shop, please let me know and I'll locate one for you.

Rick

Ask Your Own Digital Cameras Question