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Russell H.
Russell H., Technician
Category: Digital Cameras
Satisfied Customers: 776
Experience:  Working with digital cameras & questions for nearly 9 years.
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I have a Sony Cybershot and it cannot be recognised by my

Customer Question

Hi I'm Denis..I have a Sony Cybershot and it cannot be recognised by my Mac
JA: What version of iTunes are you using to sync your Mac?
Customer: Hi Denis is my name. I have a Sony cybershot and it cannot be recognised by my Mac
JA: When did you last reboot?
Customer: Possibly haven't considered that option..I have tried resetting and downloading and update
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: I think the problem maybe with the camera???
Submitted: 11 months ago.
Category: Digital Cameras
Customer: replied 11 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 11 months ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Chris Cory replied 11 months ago.

Hey, I am Chris a camera support tech.

For what reason are you trying to connect your camera to your Mac?