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Cameron, Camera Technician
Category: Digital Cameras
Satisfied Customers: 2441
Experience:  Tech Business Owner/Photographer
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I have a Nikon d7500 and I want to extend the lens so I

Customer Question

I have a Nikon d7500 and I want to extend the lens so I purchased a Nikon TC-20E III but they are not compatable. Any ideas?
JA: Has there been any damage to your camera recently (e.g. from dropping or from dirt getting in the lens)?
Customer: No. the AF-S lens works fine on the camera. It just seems that the ends of the TC won't connect to the AF-s lens that came with the camera
JA: What kind of battery does your camera use? Have you tried taking out the battery and replacing it?
Customer: yes
JA: Anything else you want the Camera Expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: Digital Cameras
Expert:  Cameron replied 7 months ago.

Hi there, my name is Cam & I’m a camera expert here with JustAnswer. I just came across your issue and want to help you try and find a solution!

Whenever you’re ready, just send me a message here in the chat and we can get started trying to solve your issue!

Expert:  Cameron replied 7 months ago.

In order to help you here, I would need to know the lens information before I could determine if it was possible to use this adapter or if you would need to purchase a different one.

Customer: replied 7 months ago.
It’s not compatible ... I worked it out.
Expert:  Cameron replied 7 months ago.

I'm glad you figured it out then and hope that you can return this adapter for a different model!