Digital Camera Repair Questions? Ask a Camera Expert.
Hi there and welcome to Just Answer, my name is Richard and I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Yes the updates are always best to do via a PC, the Mac update has created a lot of issues for these types of operations.
If you have any further issues, please let me know