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Justin Johnson
Justin Johnson, Technician
Category: Digital Cameras
Satisfied Customers: 10612
Experience:  Training and Development at Scientifically Speaking
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I've just bought a Canon Pixma TS6350 and am having trouble

Customer Question

I've just bought a Canon Pixma TS6350 and am having trouble with the set up. I've got o accept my Wifi password ***** don't know how to connect to my iMac.
JA: How are you connecting to your Pixma: wirelessly or by USB?
Customer: Well I've tried by Wifi and also have a usb lead connected.
JA: When did you last update the printer driver software?
Customer: I only bought the printer yesterday.
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: no
Submitted: 11 days ago.
Category: Digital Cameras
Expert:  Justin Johnson replied 11 days ago.

ATTENTION: Welcome to, I am Justin. I will be your technical support today.

I am reading your responses to Pearl, our Artificial Intelligence greeter, and submitting to you either follow up questions or an answer based on the information given. If you could start by giving me your desired resolution that will help us both.

Secure Remote Assistance is a one time extra fee.

Customer: replied 11 days ago.
I want to connect my TS 6350
Expert:  Justin Johnson replied 11 days ago.

Please follow this guide:

Please let me know if you have any trouble.

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