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Richard, Camera Repair
Category: Digital Cameras
Satisfied Customers: 73881
Experience:  Camera Repairman
Type Your Digital Cameras Question Here...
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Can use my printer without wire less, canon pixma ts3300,

Customer Question

can use my printer without wire less
JA: What's the brand and model of your printer?
Customer: canon pixma ts3300
JA: How long has this been going on with your Pixma?
Customer: this a new printer but cant conect on wireless
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: no
Submitted: 13 days ago.
Category: Digital Cameras
Expert:  Richard replied 13 days ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

I’m sorry to hear you're having trouble with your printer. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you please remove the power to the printer (so unplug it from the power socket) as well as your wifi router and power off your computer.

Then wait 10 minutes, connect the power again to the wifi router then the printer, turn it on and start your computer and tell me please if it is now operating correctly.

Let me know the results please

Customer: replied 13 days ago.
the printer is new
Customer: replied 13 days ago.
Customer: replied 13 days ago.
no thanks
Expert:  Richard replied 13 days ago.

Let me know the results please