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Kat, Expert
Category: Digital Cameras
Satisfied Customers: 171
Experience:  Technical Lead
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I have a secondhand cannon 70D and cannot connect to WiFi to

Customer Question

I have a secondhand cannon 70D and cannot connect to WiFi to send pics
JA: Are you able to connect using an ethernet cable?
Customer: I don’t have one at the moment but want to be able to use the WiFi
JA: Which lights are colored and/or blinking on your router?
Customer: None, I don’t think that’s the problem. I’m a novice and not sure if I’m doing something wrong
JA: Anything else you want the Network Expert to know before I connect you?
Customer: no
Submitted: 13 days ago.
Category: Digital Cameras
Expert:  DIKSHA GUPTA replied 13 days ago.

Hello and welcome! My name is Diksha and I am a specialist with over 1 year of experience. I’m more than happy to help, please just give me a moment to review the details of your question

Customer: replied 13 days ago.
How long do I need to wait
Expert:  DIKSHA GUPTA replied 13 days ago.

Sorry for the delay.

But as you've bought a second hand camera you've to reset the WiFi first

for that use the following steps-:

1.On camera go to Wi-Fi function > And then on the ‘Connection’ screen, select Exit. 

2.On ‘Exit wireless LAN function’ screen, select Ok.

3. Go to that ‘Info’ button to enter in general settings.

4.And now select ‘Clear Wi-Fi settings’. Click Ok.

Customer: replied 13 days ago.
Oh great, thx. I did wonder.
I’ll try that
Expert:  DIKSHA GUPTA replied 13 days ago.

And after doing this you've to connect it with new WiFi

You take help from the video to how to setup with WiFi

Expert:  DIKSHA GUPTA replied 13 days ago.

Hope i was able to help you.

Thank You.

Customer: replied 13 days ago.
I have renamed it but in my settings on my phone it asks for a password ***** my ‘new name’. Where would I have put that
Customer: replied 13 days ago.
I’ve sorted it
Expert:  TetyanaP-admin replied 13 days ago.
It seems the professional has left this conversation. This happens occasionally, and it's usually because the professional thinks that someone else might be a better match for your question. I've been working hard to find a new professional to assist you with your question, but sometimes finding the right professional can take a little longer than expected.
I wonder whether you're OK with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
Thank you!
Customer: replied 13 days ago.
I have to go now but can I come back later?
Expert:  Kat replied 13 days ago.

Welcome to JA sorry to hear you have been having issues with your Canon 70D.

The camera has an integrated WIFI module to allow for pictures to be sent directly to printers, however it does not have a ethernet \ network cable to plug the camera physically into your home network.

Where you want to access the images without removing the memory card then you can use the USB port and plug the camera into your computer via a USB cable.

Do let me know if you need anything clarified.