Digital Camera Repair Questions? Ask a Camera Expert.
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I would like to start by introducing myself, I am Andrew, one of the many experts on JustAnswer.co.uk with over 30 years of experience! I know it can be frustrating when electronics go wrong but from my experience, misconfiguration is usually the most common reason and with the right advice and guidance you can be sure to have them addressed. Please allow me a few moments to investigate the information you have logged with us today so that I can provide you with the information you need to have this matter addressed
I have investigated the information you have provided and it sounds like you have a query relating to downloading the images from your Digital Camera onto your computer. I would suggest this could be a problem with the memory card that has the images stored, however, I would like to ensure you are following the process correctly when trying to download the images onto your computer and for that reason, I have detailed it below in an instructive format which I would like you to attempt first so that we know you are doing it correctly.
I hope the information provided today helps and if you have any questions or require any further assistance, please let me know and I will do my best to answer those!
Interesting, have you factory reset the camera?
I would suggest a Factory reset, nothing scary to be worried about.
All the best.