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Hello, this is Dr Linda, a UK based vet.
I'm sorry to hear Norman has these signs.
The most common causes would include a bacterial infection, a bladder inflammation (cystitis) or bladder stones.
It is unlikely the plaque off is involved; this is probably a red herring.
A vet visit is needed so we can examine Norman and analyse his urine.
Treatment will depend on what is going on and may include e.g. antibiotics and anti inflammatories.
I am personally unable to make calls so have not accepted your request and you should not be charged for it.
Yes, you should call your local clinic so they can book Norman in.
I am unable to make an appiibtment on your behalf I'm afraid.
Yes, absolutely, any deposit paid will be refunded in full as no call will be made. I do apologise for this inconvenience.
Thank you and take care.