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Hi, Welcome to Just Answer. I'm Chris, a small animal Vet based in the UK. I am reviewing your question and will get back to you as soon as possible
Sorry to hear of this problem with Finley, have you sought any advise of behavioural help or tried anything so far?
Ok well firstly your problems will never be solved in 30 minutes, it will take months of exposure and positive reinforcement to help solve this problem. The issue is likely stemming from fear due to lack of early exposure and socialisation at an earlier age. This can be improved but require lots of careful training. To start with I would consider doing some clicker training with him and treat/reward when passing people or other dogs in the street (from a distance), start with quiet areas where maybe you pass someone every 5 minutes of so and gradually work up to busier areas, keep him on the lead and muzzled if necessary for this. Once we gain some improvements there we can start to look at closer introductions and off lead work. I would also look for a different behaviourist to help you as you will need ongoing help and support with this. Perhaps Battersea can recommend someone suitable local to you? Make sure that they are properly accredited.
I hope that helps and please let me know if you have further questions.
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