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Cory, Technician
Category: E-Readers
Satisfied Customers: 3499
Experience:  E-Reader Expert
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My Kindle Fire HD 7" will not switch on. It was left unused

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My Kindle Fire HD 7" will not switch on. It was left unused for two days and would not respond when the on switch was operated, so I put it on charge. It has been charging for about 8 hour now and there is still no response. Even connected to the PC the screen is still blank.
Many Thanks , Martin McNamara
Welcome, I am Cory. I will be assisting you today.

I am sorry you are having problems with your Kindle.

It sounds like there maybe a glitch in the firmware.

Please remove the case if you have it in one and unplug it from a charging source, if connected. Press in and hold the power button/on switch for 30 seconds, this will reset the firmware. Please wait up to 3 minutes for it to restart.

Please continue for the full 30 seconds, even if the green light goes on and off.

If your Kindle still has issues, please reply and we will troubleshoot further.
Cory and other E-Readers Specialists are ready to help you
Customer: replied 4 years ago.

That worked o.k. . Thank you.


Your welcome!

Please remember to rate my answer.

Have a good day!