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Viet - E-Reader Tech
Viet - E-Reader Tech, Technician
Category: E-Readers
Satisfied Customers: 39610
Experience:  Troubleshoot issues with E-Readers.
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my paperwhite has locked onto kindle page stating "please wait

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my paperwhite has locked onto kindle page stating "please wait a moment while you Kindle starts up" I had just finished a book and was searching for my next book when this happened. How do I unlock it?

Hello Marie! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Can you please try this: If you have any cover on the kindle paperwhite, then remove it for now. Then press & hold the power on/off button on the kindle paperwhite for about 45 seconds. Then turn it back on and check.

Please let me know. Thank you,

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