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Viet - E-Reader Tech
Viet - E-Reader Tech, Technician
Category: E-Readers
Satisfied Customers: 39581
Experience:  Troubleshoot issues with E-Readers.
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GA-crb My kindle will not switch on the image

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My kindle will not switch on the image remains on the screen Where can I send it to get repair?

Hello! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. What is the image on the kindle screen? Have you tried this possible fix: If you have any cover / case on the kindle, please remove it for now. Then press & hold (or slide & hold) the power on/off button / switch on the kindle for about 45 seconds, then turn it back on and check.

Please reply back. Thank you,

Viet - E-Reader Tech, Technician
Category: E-Readers
Satisfied Customers: 39581
Experience: Troubleshoot issues with E-Readers.
Viet - E-Reader Tech and other E-Readers Specialists are ready to help you
Customer: replied 3 years ago.
Please confirm receipt of my last message
Surely you are not charging £35.00!?


Please only reply via this web page. What was your last message?

Did my solution resolve the issue?

Please reply at the box below on this web page. Thank you.

Customer: replied 3 years ago.
I do not want an ongoing monthly I charge of £35.00
I understood there was a free 7 day contract
Your advice cured the problem and I confirmed a bonus to you of £7.00
Can you confirm receipt of the £7.00 and cancellation of £35.00
Don't worry, this is a one-time support session per your request. I'm the technician; our customer service will take care of the billing issue, and will contact / email you to confirm, so don't worry. Thank you
Customer: replied 3 years ago.
Thank you very much And for the advice
You're very welcome. Take care! Thank you
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address. Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you.
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