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Freddy M.
Freddy M., Technician
Category: E-Readers
Satisfied Customers: 18409
Experience:  Years of experience
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My Kindle is not delivering new purchases, but will send "samples",

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My Kindle is not delivering new purchases, but will send "samples", Why?
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
On your Kindle open the Kindle store and go to the book you bought that was not delivered.

On the page you should now have a "read now" or similar option choose that (if you do not let me know).
This should force the book to download and open on your Kindle.

If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.
If it did work, please don’t forget to leave a positive rating - it is greatly appreciated.
Freddy M. and 3 other E-Readers Specialists are ready to help you