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Viet - E-Reader Tech
Viet - E-Reader Tech, Technician
Category: E-Readers
Satisfied Customers: 39922
Experience:  Troubleshoot issues with E-Readers.
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I cannot get any display on my Kindle. I just get a message

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I cannot get any display on my Kindle. I just get a message "Kindle Store page not available." It has been like this for some days now.

Hello Hugh! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Please try this: If you have any cover / case on the kindle, please remove it for now. Then press & hold (or slide & hold) the power on/off button / switch on the kindle for about 30 seconds, then turn it back on and check.

Is the kindle currently connected to Wi-Fi / Wireless? Please let me know. Thank you.

Viet - E-Reader Tech and other E-Readers Specialists are ready to help you
Customer: replied 2 years ago.

Yes. It is connected.

I tried your solution. Problem is solved. Thanks.


You're welcome. Great. If you need help with anything else, please come back any time. Also, can you please take a moment to rate my service by clicking on a face icon / service option above, then click on Submit when it shows up. Thank you