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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 128
Experience:  DoD master electronics technician
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I have bought a forth kindle paperwhite but am unable to register

Customer Question

I have bought a forth kindle paperwhite but am unable to register it/set it up because I have lost my password (is this the same as passcode?). The instructions at website did not work.
Please help.
Submitted: 2 years ago.
Category: E-Readers
Expert:  Viet - E-Reader Tech replied 2 years ago.

Hello! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. What kind of password ***** ***** Kindle asking for, such as Amazon account password, or Wi-Fi / wireless password, etc.?

Do you know if you had an Amazon account previously?

Also, besides the kindle, do you also have a windows or mac computer?

When you are available, please reply back at the box below to continue. Thank you,