How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Engineer
Category: E-Readers
Satisfied Customers: 44682
Experience:  E-Reader Engineer
Type Your E-Readers Question Here...
Richard is online now

My kindle says that I do not have a default credit card for

Customer Question

My kindle says that I do not have a default credit card for purchasing my kindle books, when I try to load the card details they are not accepted
Assistant: Thank you. Can you provide any more details to help us find you the right Expert?
Customer: paying for my kindle books
Submitted: 1 year ago.
Category: E-Readers
Expert:  Richard replied 1 year ago.

Hi there and welcome

What you need to do is add the card via your computer onto your account so it is updated on the Kindle

To do this

Visit the page for your account -

- Log into using your Amazon account (the same Amazon account you have registered on your Kindle)

On the right side select "Settings"

Under 'Kindle Payment Settings' (first option)

Click 'Edit Payment Method'

Change your credit card details.

Restart your Kindle and it will update

It will then be updated

Let me know the results please