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Engineer1010, Engineer
Category: E-Readers
Satisfied Customers: 998
Experience:  Computer Engineer
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While trying to retrieve my archived items i have lost

Customer Question

while trying to retrieve my archived items i have lost everything
JA: What brand and model of e-reader do you have?
Customer: while trying to retrieve my archived items which disappeared of my kindle I have lost everything including all me many unread books
JA: How long has this been going on with your e-reader? What have you tried so far?
Customer: my archived items regularly vanished and I retrieved them by holding the switch for the count of 40. it always worked but this morning it went
JA: Anything else you want the E-reader Expert to know before I connect you?
Customer: this morning it just went cockeyed and i lost everything
Submitted: 6 months ago.
Category: E-Readers
Expert:  Cory replied 6 months ago.

Welcome, I am Cory. Thank you for using Justanswer.

When you turn it on, what screen is it on?

Expert:  Cory replied 6 months ago.

Do you still need assistance with this?