How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rusty Your Own Question
Rusty, Music Professional
Category: Electronic Musical Instruments
Satisfied Customers: 5986
Experience:  Sound Engineer, Electrical Issues, Tone Consulting
Type Your Electronic Musical Instruments Question Here...
Rusty is online now

Hi I have a Yamaha Portatone PSR-6000. I have not used this

This answer was rated:

Hi I have a Yamaha Portatone PSR-6000. I have not used this for approx 12 months. I have just set it up again and on switching on the LCD screen is reading ! Back up time exceeded! all data was initialised. I have selected English as the language and pressed OK button but nothing has happened. The screen is still is as was!! Can you advise me please
Hello, my name is Rusty. It's going to have to come apart, do you feel comfortable with that, or do you want me to tell you what's wrong with it so you can know what to expect at the repair shop?
Customer: replied 3 years ago.
If I take it apart what should I do?? Can you tell me what's wrong with it
When you open it up, you'll see a round shiny battery. It's the flat round type. That battery has gone out. When that battery goes out, all of the flash memory is lost. That's what the initialized message means.

Those batteries are common, and the model number is XXXXX the battery. You can find a replacement at most drug stores, or electronics stores.

The problem you'll find, is that once you replace the battery, the programming may not be there. In that case, put the keyboard together, and click here. That is a list of service centers in the UK. For about $30 they will flash the operating system onto the keyboard, and it will be good as new.

Replacing the battery yourself will save you nearly $75. Be sure to discharge static from your body frequently by touching a metal appliance. Let me know if you have any questions.
Rusty and other Electronic Musical Instruments Specialists are ready to help you