How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rusty Your Own Question
Rusty, Music Professional
Category: Electronic Musical Instruments
Satisfied Customers: 6059
Experience:  Sound Engineer, Electrical Issues, Tone Consulting
Type Your Electronic Musical Instruments Question Here...
Rusty is online now

I have a Tascam 564 which has worked well since Feb 1999. with

This answer was rated:

I have a Tascam 564 which has worked well since Feb 1999. with light to moderate use. Today when putting in various sorts of disc all I got on the screen was TOC READING. The discs did not do anything else and I have had to eject each one as the proposed recording session as now had to be posponed indefinietely. There is a slight repeatative noise from the machine as it tries to register the table of contents. Can this repair be carried out?
Hello, my name is Rusty. Sorry to hear you're having trouble. There is a problem with your laser eye. Sometimes it can be easy to fix, but there is a big indicator that it may need to go into the shop, due to the repetitive noise.

The first thing to do is to try a laser lens CD/DVD cleaning disc, you can get these from most electronics shops, you usually have to insert the disc and let it run for a couple of minutes to clear the dust / dirt from the laser pickup. You may find that this totally cures the issue.

However it is possible that the laser inside the unit has failed, this can sometimes be down to a manufacturing defect, if after cleaning you are still having problems then this will no doubt be the case. You have two choices, if you are very competent with electronics repairs then you can purchase the parts and fix it yourself.

Or you can contact a local electronics repair shop and have them fix it. I'd personally recommend taking the unit to a specialist as they can be a pain to take apart, and if you are not 100% sure on what you are doing you can further damage the unit.
Rusty and other Electronic Musical Instruments Specialists are ready to help you