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jaimzness, Engineer
Category: Electronic Musical Instruments
Satisfied Customers: 117
Experience:  DAW and MIDI techniques. Keyboard and synthesizer programming. Electronic repair.
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I have a Yamaha pf100 keyboard, and I have in the past had

Customer Question

I have a Yamaha pf100 keyboard, and I have in the past had it connected it to my Mac (OS10) using a UX16 midi interface to input music into my Sibelius music program.
A month or so ago, I suffered complete hard drive failure, now repaired, and today I reinstalled Sibelius with their help into my new hard drive.
However I can't input anything, my reconnected UX16 shows no lights. Thinking I have to reinstall driver, I find Mac says can't use this CD when I put in my separate CD drive.
Any solution?
Submitted: 1 year ago.
Category: Electronic Musical Instruments
Customer: replied 1 year ago.
You have said my email has been used on another account. This: ***@******.*** is my only email. Did I use it before when buying the UX16 a few years ago ?
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 1 year ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  carlday1 replied 1 year ago.


My name is ***** ***** I will help with your question.

​You will need to install some Yamaha software for the keyboard to work. Is the keyboard connected using usb to midi?