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jaimzness
jaimzness, Engineer
Category: Electronic Musical Instruments
Satisfied Customers: 117
Experience:  DAW and MIDI techniques. Keyboard and synthesizer programming. Electronic repair.
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I have had reinstall Sibelius on a new hard drive after

Customer Question

I have had reinstall Sibelius on a new hard drive after failure on my Mac last month. Previously I inputted notes from my Yamaha p-155 using midi-interface UX16, but now with new hard drive it does not work -doesn't light up.
I tried reinstalling the driver (disc came with UX) but Mac says ' can't process this disc', or something like that' Solution?
Another thing, I contacted you last week, and got as far as giving you my email, which you rejected saying 'used for another account" which doesn't make sense- I only have one email -***@******.*** and I couldn't progress further. I had already given my card details in readiness for payment.
Submitted: 3 months ago.
Category: Electronic Musical Instruments
Expert:  carlday1 replied 3 months ago.

H​I,

​My name is ***** ***** I will help with your question. Is the keyboard connected using a usb cable or a midi cable. I think you will need to install the Yamaha driver and software I can send you links to the software.