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Richard
Richard, Engineer
Category: Electronic Musical Instruments
Satisfied Customers: 58075
Experience:  Electronics Engineer
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When i am recording there is no sound coming through the

Customer Question

when i am recording there is no sound coming through the speakers or on play back
JA: When did this audio problem start with your instrument?
Customer: just today when i reinstalled it
JA: Is the audio working with headphones or external speakers?
Customer: no
JA: Anything else you want the Instrument Expert to know before I connect you?
Customer: yes my operating system is windows 10
Submitted: 10 days ago.
Category: Electronic Musical Instruments
Expert:  Nicola-mod replied 10 days ago.
Hello,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you!
Nicola
Expert:  Richard replied 9 days ago.

Hi there and welcome to Just Answer, my name is Richard and I look forward to helping you.

 

I’m sorry to hear you're having trouble with your recorder. I know that can be frustrating. Hopefully, we can get this resolved quickly.

 

Please note, a rating is only needed when we are finished.

 

Can you please remove the power to the recorder (so unplug it from the power socket).

 

Then wait 10 minutes, connect the power again to the recorder, turn it on and tell me please if it is now operating correctly.

 

Let me know the results please