Electronic Musical Instruments
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Hello, my name is Rusty. Which device are you using to connect your keyboard to your computer? Which version of Windows/Mac are you running?
The USB midi interfaces are particular, and the cheap, non-branded ones don't work well. The Roland Um-One MKII is built for connecting midi pianos to a computer. It's compatible with every newer operating system (there's an older version as well). Just connect the Um One to your computer, install the driver, and then it becomes your midi device.
In your piano, just set the midi xmit and receive to channel 1, and you're ready to start recording. Let me know if you have any questions.