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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 1513
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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My HP Touchsmart 610 has only a Coax TV input. My cable operator

Customer Question

My HP Touchsmart 610 has only a Coax TV input.
My cable operator box has only HDMI & Scart output.
How can I tune the 610 to cable?
Submitted: 5 years ago.
Category: Electronics
Expert:  Eng. Andres replied 5 years ago.
hi, thank you for using JA:

In order to see a SCART video signal into your HP Touchmaster, you will have to use a normal RF Modulator at the same frequency that the 610's TV tunner operates. If the frequency is not the same, you will end up having no signal at all in the 610 Touchsmart. Likely, you are using a modulator that operates in the old Analog-VHF band, while your 610 operates at the Digital-UHF band.

You will need this exact modulator:

This modulator operates in the UHF band, and also, you can set which channel do you want for the AV Input signal. Once you set the channel for the Av signal in the modulator, all you have to do is simply perform a retune in the 610 HP, and the channel of the AV input signal should be found.

Remember to set the AV input channel to a UHF frequency in the modulator, or the 610's TV tunner won't see the channel.

Regards! If that helped, don't forget to rate my answer!
Customer: replied 5 years ago.

I beleive you've misunderstood the wrong question.

My modulator is already uhf ch21-69.

The problem is with the "simply perform a retune"...

Retune process stops at IR connectivity screen.


Expert:  Eng. Andres replied 5 years ago.
Hello Neil,

Oh ok. Did you receive any particular error message?

Also, when does this problem start? Does the problem occur with the Aerial disconnected?

Customer: replied 5 years ago.

The message is "No IR Hardware Identified"

The problem occurs when attempting to re-tune the 610 to the cable box.

With no aerial connected the same message occurs.


The problem is that the HP-610-Hardware & associated Ms-Media-Centre-Setup-Software expect "Coax+IR-Cable" connectivity, whilst the newer uk cable boxes have only "HDMI" or "Skart" output, which has the IR connectivity included, & no "Coax+IR-Cable" output.

The modulator sorts out the video signal, but I need the work-around to the set-up tune-in software, which looks for the IR connectivity, & hangs when not found.