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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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i have a ue46 tv. the bbc has altered it frequencies in this

Customer Question

i have a ue46 tv. the bbc has altered it frequencies in this area and on selecting channel and auto tuning all i am getting on channel 1, 2, 80 is itvprogrammes any suggestions
Submitted: 4 years ago.
Category: Electronics
Expert:  TV-Tech1 replied 4 years ago.

When you select the TV tuning, and access the menu, did you ever see a PLUG AND PLAY setting you could select?


Autoprogramming it sometimes doesn't clear out the OLD information like Plug and Play does, and you get TV station problems like you're describing.


I can only give you my experience with other Samsung models as UE46 could be the F8000 or the ES 5000 7000 or 8000 series of TV sets.


When you look at your TV model, it should have UE46xxnnnn where

x=letters and n = numbers.


But no matter what, I have always seen the Plug and Play setting appear when you attempt to autoprogram the TV. And it works the best in clearing out old tuner data and refreshing it. You may find it in Channel or the Setup menu sections.



Customer: replied 4 years ago.

I have now been able to get the correct stations with the new frequency installed sorry to have troubled you Alan XXXx

Expert:  TV-Tech1 replied 4 years ago.

You didn't trouble me. Sometimes Plug and Play clears out the old data, and sometimes the TV stations go down and require a few hours or maybe days to complete the conversions needed. We get customers that have had the same issue as you have had, so we like to help.


Have a good evening.

Customer: replied 4 years ago.

No more information needed different screen came up and allowed me to connect to the new frequencies set now working satisfactorily Alan XXXX

Customer: replied 4 years ago.

Different screen came up and I was able to connect to new frequencies set now working satisfactorily AlanXXXX

Expert:  TV-Tech1 replied 4 years ago.

Ok, great, glad you found a "different screen" and it cleared out the old TV channel information and allowed you to reconstruct a new list of channels with it.


Plug and Play is the one that always deletes old information and rebuilds a new information list quite reliably. However, the TV stations do have to provide that information correctly, thus I usually give them 3 days to get their transmission signals in order before I consider that there may be a real problem with the TV or aerial.