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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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My brother printer DCP-125C will not connect to my windows

Customer Question

My brother printer DCP-125C will not connect to my windows 8 on an Acer laptop E1-571
Submitted: 4 years ago.
Category: Electronics
Expert:  Viet - Technician replied 4 years ago.

Hello Kevin! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. There is no windows 8 software/download for this older printer model, but the basic printing function should works with windows 8. What exactly happens when you plug in the printer to the windows 8 laptop?

Can we do a screen sharing session, so I can chat with you and fix this issue directly for you?

Please let me know. Thank you