How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Eng. Andres Your Own Question
Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
Type Your Electronics Question Here...
Eng. Andres is online now

admiral side by side27adiw compressor seems to work,evaparator,

Customer Question

admiral side by side27adiw compressor seems to work,evaparator, ok fan ok but not getting below15+c had engineer few times ,the lights did go out but dont now.also whole unit tripped out as well ,not doing that now i havent got circuit diagram but wondered is there a thermostat /circuit board anywhere that may be causing not getting cold. also water coming out ok from dispenser but ice maker tray not getting any water at all in it NO problems at all 10 days ago any connection?
Submitted: 4 years ago.
Category: Electronics
Expert:  carlday1 replied 4 years ago.

carlday1 :


Thank you for using Just Answer my name is Carl and I will help as best I can with your question.

I have a few suggestions.

I have come across ice makers not working before, If the ice maker is not getting water it could because the water tray is not filling.

At the back of the freezer, there should be a hose that goes into the ice maker
remove the screw that holds the tubing in place, and gently pull out the hose.
Let it sit for about an hour or so this pipe could be frozen once it has thawed
put it back together and hopefully the water will flow again.

I am not overly familiar with this type of fridge I do worry if the compressor is running but it is not getting cold it could be something serious like a leak.

I found this site on fault finding your fridge.

I am afraid to say but you might need an engineer to call again and test the appliance properly.

JACUSTOMER-7tdx1j0z- :

not answered main problem - not freezing.! I have removed defrost thermostat from circuit now down to -12C [not 15+c as before] not tripping out now! 24 hours OK then started to defrost again [still only down -12c] fans working but had to reset defrost timer before it would start to freez again now15 hours down to -10c also found out ice maker will only start to fill when below -2c [bimetallic strip?] otherwise guess would get flood? Now ice maker working ok

carlday1 :

I am trying to get a service manual for the appliance to see if that will help me understand why it is not freezing and when it does freeze it only freezes to -12.

Do you have any other model numbers on it?

I am struggling to find one with the 27adiw number.