Ask an Electronics Question, Get an Answer ASAP!
Hello Carole! Thank you for your question. I will be assisting you today.I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, or mac computer?Do you have a Wi-Fi/wireless modem/router device?Can we do a remote session, so we can chat, and I will be able to help you directly?Please let me know. Thank you