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Carl L
Carl L, Technician
Category: Electronics
Satisfied Customers: 4058
Experience:  13+ Years of Computer and Electronics Experience. Current Company Owner as an IT Specialist in FL.
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I updated mu galaxy s3 earlier and now wont lwt me open m

Customer Question

I updated mu galaxy s3 earlier and now won't lwt me open messaging???
Submitted: 4 years ago.
Category: Electronics
Expert:  Carl L replied 4 years ago.
Hi and welcome to Just Answer, a Question and Answer Company. My name is Carl and I will be assisting you today.

Samusung fails to tell their customers that it is mandatory to hard reset the phone after any major update for it to function properly. You can use the app called 'My Backup Pro' to backup your phone before you reset it. Once reset, download the app again and use the restore option.

You will be back in business after the reset.

Best Regards,
Carl L
Expert:  Carl L replied 4 years ago.
Hi Lucas,

I'm just following up with you to see if I can be of anymore help. Also, please be sure to select a Positive rating above.

Merry Christmas!
Carl L