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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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My onkyo tx nr515 keeps cutting out

Customer Question

My onkyo tx nr515 keeps cutting out
Submitted: 4 years ago.
Category: Electronics
Expert:  MDG_Sacto replied 4 years ago.
Hello, sorry to hear you are having this problem. To start we need to know:
1. Exactly when did you buy the Onkyo?
2. When did the problem start happening?
3. List everything that you tried to cure the problem?
4. How often does the problem happen? and when? at low volume or high volume or other?
5. When it cuts out, does it come right back or do you have to do something to get it back?
6. When it cuts out, is the sound and picture affected?
7. When it cuts out, does the front panel of the Onkyo change / show that the audio/video format has lost signal?
8. List everything that is connected to the Onkyo, including model numbers and type of connection used?
9. How many speakers and what type of speakers?

Please reply with all details of every question above to get started. Additional details will be required. My replies may take several minutes so please be patient.


ps. I am here to help you. Use the REPLY button when you don't understand what to do.