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Richard Hill
Richard Hill, Customer Service
Category: Electronics
Satisfied Customers: 795
Experience:  A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
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HI CANNOT GET NEW HUAWIE HG533 TO WORK WITH MY VODAFONE SURE

This answer was rated:

HI CANNOT GET NEW HUAWIE HG533 TO WORK WITH MY VODAFONE SURE SIGNAL BOX, IT WORKED FINE WITH THE PREVIOUS ROUTER ALSO SUPPLIED BY AOL/TALK TALK. ANY HELP WOLD BE GREATLY APPRECIATED.

THANKS
STEVE

XXXXX XXXXX :

Do you know which version the Huawie is?

XXXXX XXXXX :

Hi

XXXXX XXXXX :

Have you given the Sure Signal a static IP Address in the routers DHCP table?

XXXXX XXXXX :

Have you forwarded all ports required:

XXXXX XXXXX :

TCP and UDP on port - 8
TCP and UDP on port - 50
TCP and UDP on port - 123
TCP and UDP on port - 500
TCP and UDP on port - 1723
TCP and UDP on port - 4500

Customer: replied 4 years ago.

HI RICHARD, THANKS FOR YOUR PROMT REPLY.


 


THE ROUTER MODEL IS HG533


 


I HAVE FORWARDED THE PORTS YOU MENTION, CAN YOU CLARIFY HOW TO GIVE THE SURE SIGNAL BOX A STATIC IP ADDRESS

Hi Steve,

Sorry, by version I meant firmware version of the HG533, e.g. 1.02t

Here are two links, the first about setting VSS with the HG533 and the second about setting a static IP Address:

http://portforward.com/english/routers/port_forwarding/Huawei/HG533/Vodafone_Sure_Signal.htm

http://portforward.com/networking/staticip.htm

Let me know if that helps, if not I'll investigate further.

Best Regards,

Richard
Customer: replied 4 years ago.

Hi Richard


 


The firmware version is v1.02a,


 


will let you know if this all works


 


cheers

Thanks Steve.

As you can see here, 1.02a hasn't been tested with VSS by TalkTalk, so if possible might be worth upgrading it to a version that they have tested successfully such as 1.14t:

http://help2.talktalk.co.uk/speed/what-vodafone-sure-signal

All the best,

Richard
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