How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Engineer
Category: Electronics
Satisfied Customers: 19358
Experience:  Over 16 years of experience in the Electronics and IT industries.
Type Your Electronics Question Here...
Pete is online now

I cannot get our new UE40F6500SBXXH television to pick up any

Customer Question

I cannot get our new UE40F6500SBXXH television to pick up any TV or Radio channels. It goes through the scanning process but the LNB signal is at Zero when, with my old set it stands at 85%.What are the default LNB settings that configure the satellite dish for my new set? Transponder, DiSEqC Mode, Lower LNB oscillators, Upper LNB oscillators, Tone 22 KH2 ? (Astra 19.21E is the satellite to track)
Submitted: 4 years ago.
Category: Electronics
Expert:  Pete replied 4 years ago.
Hi again,

To calculate the correct LNB settings for the satellite dish at your location, you will need to enter your location information into the following Satellite Dish Calculator:
Expert:  Pete replied 4 years ago.
Hi Abbi,

I'm just following up with you to see how everything is going. Did my answer help?

Let me know,