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Shahid, Technician
Category: Electronics
Satisfied Customers: 12416
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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When I turn my TV on now I get a bright blue screen with the

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When I turn my TV on now I get a bright blue screen with the HDML1 box in the top left hand corner. The screen used to show No signal/searching for signal. I would press SKY on my SKY remote and the picture and sound became active. The screen now stays blue with no sound or picture. I have to use a combination of Samsung and SKY remotes.
Can you please help?
Hello, my name isXXXXX be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.

- Can you please get me the model number written on back or side of your TV?

Customer: replied 3 years ago.

Model no: PS50B430P2WXXU

Thanks John for model info.

- Have you tried to unplug TV and Sky box power cords from wall outlet for 10 minutes to reset, replug back in, turn them On and check?
- Also, have you tried another video source in HDMI input of TV instead of Sky Box to confirm that HDMI input of TV is working fine?

Shahid and other Electronics Specialists are ready to help you
Customer: replied 3 years ago.

I haven't but will try now

OK, please reply back how it worked.

Customer: replied 3 years ago.


Thank you. It is working fine now.





Glad to know all is well now.
Have nice time!