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carlday1, Engineer
Category: Electronics
Satisfied Customers: 381
Experience:  Self Employed Electronic Engineer
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I just bought my sumsong s5 10days ago today when I open the

Customer Question

I just bought my sumsong s5 10days ago today when I open the camera I got this messag
Camera failed
How can I fix this problem Please help me
Submitted: 4 years ago.
Category: Electronics
Expert:  carlday1 replied 4 years ago.

carlday1 :


Thank you for using Just Answer my name is Carl and I will help with your question.

I am sorry but I am unable to help you fix the fault, you will need to contact Samsung to look at returning the phone to them. Samsung have acknowledged that there is a fault with some S5 cameras.

carlday1 :

Please see here

carlday1 :

If you have the phone on a contract I would contact your service provider first as I am sure they will be able to arrange a replacement.

carlday1 :

I am sorry I cannot help more but it looks like it is a hardware or software fault with the phone. If it is a software fault I am sure Samsung will release a software update to solve the problem soon.