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*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 10276
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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I have a Samsung Galaxy 3 and it will not send emails hey come

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I have a Samsung Galaxy 3 and it will not send emails hey come back as failed. Can you fix this.

Hi Ellen,
My name isXXXXX will assist you.
I am sorry to hear that you are having this issue.
I will need the name of your cellular provider please.

Customer: replied 3 years ago.
My provider is Vodafone I m in Portugal
okay, thank you. When you launch the internet browser. Can you access the internet?
Customer: replied 3 years ago.
Yes I can I have just tested it.
okay, the issue may be with your email or email settings. Which email provider do you use? yahoo, gmail, aol, etc....
Customer: replied 3 years ago.
okay, Try changing your password XXXXX your webmail account - please follow the instructions below.
  • If you know your password, you can change it online here.
  • If you have forgotten your password, you can reset it online here.
  • You will need to remember the answers you gave to the security question when you created your email account. If you did not answer the security question or can't remember your answer, you will need to call Customer Care on 1890 260 260 and choose option 1 and then option 3. Please be advised that you will need to provide proof of identity as the owner of the eircom account the email is registered to. You should have your most recent bill to hand to answer any security questions our agents may have.

Customer: replied 3 years ago.
I have just checked the emails again, and they seem to be working fine now. Thank you for your help.
That's great!

Please let me know if you need any other assistance.
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Thank you very much!
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