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michelleclive, Customer Service
Category: Electronics
Satisfied Customers: 5833
Experience:  Working as a manager in a tech support company and i have an experience of 8 years and more in electronics device.
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My Google Nexus 10 has locked up in Chrome, and is refusing

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My Google Nexus 10 has locked up in Chrome, and is refusing all attempts to reboot

michelleclive :

Hello. My name is XXXXX XXXXX I will be assisting you today.

michelleclive :

let me know when you are ready

michelleclive :

Push and hold down the power button for 10 to 15 seconds the device will shut down android.

michelleclive :

wait for 30 seconds and then turn on the Nexuz and let it boot.


AAah ok. I had been holding down the power button, but obviously not long enough. I held it down for about 20 seconds and it has now powered up ok

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