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michelleclive, Customer Service
Category: Electronics
Satisfied Customers: 5833
Experience:  Working as a manager in a tech support company and i have an experience of 8 years and more in electronics device.
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My Sony TV (KDL-40S2530 has no reception and black

Customer Question

My Sony TV (KDL-40S2530 has no reception and black screen. The power indicator light on the bottom right hand side is flashing red (or amber) all the time - whether the power is on or not. Any suggestions?? Dermot XXXXXX

Submitted: 3 years ago.
Category: Electronics
Expert:  michelleclive replied 3 years ago.

michelleclive :

Hi, My name is ***** ***** i will be assisting you

michelleclive :
1. Turn off the TV.

2. Unplug the power cord of the TV from the electrical outlet.

3. Let the TV remain without power for 60 seconds.

4. Plug the power cord back into the electrical outlet. (If the television is plugged into a power strip or surge protector, remove it from the power strip or surge protector and plug it directly into the wall outlet. If the issue is resolved, the problem is with the power strip or surge protector and not the television.)

5. Turn on the TV.
michelleclive :

let me know if there is any difference