How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask carlday1 Your Own Question
carlday1, Engineer
Category: Electronics
Satisfied Customers: 381
Experience:  Self Employed Electronic Engineer
Type Your Electronics Question Here...
carlday1 is online now

i reset the resolution on gt 19000 and now cant hit accept

This answer was rated:

i reset the resolution on gt 19000 and now can't hit accept key after keying in 4 digit security number,as only 9 keys showing on screen
carlday1 :


Thank you for using Just Answer my name is ***** ***** I will help with your question.

I am afraid you might need to reset you phone to factory settings to reset the resolution back. This will cause you to lose all your data and settings.

I have something I would like you to try before we look at restting the phone. Do you have the samung Kies software on a computer. I would suggest plugging the phone into a computer you might be able to unlock the phone using the computer and then reset the resolution instead of having to rest the phone back to factory settings.


Thanks for that.Have reset the phone to factory settings.Fun begins now re-installing.

carlday1 and other Electronics Specialists are ready to help you