How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask JamesI Your Own Question
JamesI, Technician
Category: Electronics
Satisfied Customers: 2086
Experience:  I have provided on site support for a range of devices from media to telecoms.
Type Your Electronics Question Here...
JamesI is online now

Hi DK 40I phone system needs reprogramming as picking up line

Customer Question

Hi DK 40I phone system needs reprogramming as picking up line 3 all the time which has no line. Need it to try line one or two first which are connected. Can you help please
Submitted: 3 years ago.
Category: Electronics
Expert:  JamesI replied 3 years ago.

JamesInch :

Hi, the programming manual for your PBX can be found here.

Have you programmed this device before?

In order to assist further I need to know when you say line 3 do you mean extension 3?

JamesInch :

Or do you mean when you pickup to make an outbound call its attempting to dial out on line 3 which needs to be disabled