How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask *ElectronicsTech Your Own Question
*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 10402
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
Type Your Electronics Question Here...
*ElectronicsTech is online now

My DMR-EX773EB recorder has stopped accepting remote control

This answer was rated:

My DMR-EX773EB recorder has stopped accepting remote control instructions to show
the TV guide functions, so I am unable to programme the recording mode.

Hi Richard,
My name is***** will assist you.
I am sorry to hear that you are having this issue.
Does any of the other functions work on the remote? power, etc...

Customer: replied 3 years ago.

Yes, everything else works fine, but when I ask for the TV guide, I get

'No Data' on the screen.

Okay, that sounds like the unit itself need to reboot. Try this, unplug the power cord for 5 minutes then power back on.
Customer: replied 3 years ago.

I believe the equipment has a 30 minute power store (in case of power

cuts), so will 5 minutes be enough to encourage a re-boot?

Customer: replied 3 years ago.

I have followed your instructions, but the problem remains.

okay, try the redet for 35 minutes.
*ElectronicsTech and 2 other Electronics Specialists are ready to help you
Customer: replied 3 years ago.

I have discovered how to reset the whole system, and it has solved the

problem, so I'm going to rate you as 'OK', and thanks anyway.

That's great!
Thank you for rating my service positively.
Please let me know if you need any other assistance.
Thank you very much!