How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Engineer
Category: Electronics
Satisfied Customers: 19759
Experience:  Over 16 years of experience in the Electronics and IT industries.
Type Your Electronics Question Here...
Pete is online now

In the last few days I am unable to make recordings of BBC1

This answer was rated:

In the last few days I am unable to make recordings of BBC1 Or BBC2 programmes. WHY?
Pete :

Hi there,

Pete :

Can you view the channels, but not record them?

Pete :

If so, what type of recorder are you using? (e.g. media box or Sky box)

JACUSTOMER-pt6t8nfd- :

I cannot view the channels.It is absolutely .is media box

Pete :

Gosh, you have gone and rated my service as poor? :(

Pete :

Are you giving up on this already?

You have already rated my service as BAD! :(
Please submit a high service rating if you wish to continue.
Customer: replied 3 years ago.

Hi Pete

I apologise for the delay in relying but I have been out all day.

The reason I marked the reply as poor was I didn't find an answer. I have however solved the problem myself, I know not how, by clicking on various options. This has brought back all the BBC programmes. It remains a mystery to me how it happened in the first place. Do you have any views as I don't want it to happen again?

Many thanks, Norma.

Hi Norma,
I need to know the model of the box, and I also need a high service rating to continue assisting you, otherwise I get penalised.
Pete and other Electronics Specialists are ready to help you
Customer: replied 3 years ago.

My DVD recorder is a Samsung SH 893M.


There have been several recent changes in the digital BBC signals being broadcast in certain areas of the UK.
Some equipment will need to be retuned to pick up these channels correctly again.
If you haven't already done so, try retuning the box and let me know if that helps.
Customer: replied 3 years ago.

There is nothing more to say. I managed to solve the problem myself but it was interesting to know there had been recent changes to digital BBC. How was I to know that? I will contact you again if need be but thank you anyway.