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Pete, Engineer
Category: Electronics
Satisfied Customers: 19368
Experience:  Over 16 years of experience in the Electronics and IT industries.
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Samsung GT-S3350, 'Phone locked, Return for service'

Customer Question

Samsung GT-S3350, 'Phone locked, Return for service'
Submitted: 3 years ago.
Category: Electronics
Expert:  Pete replied 3 years ago.
Pete :

Hi there,

Pete :

This can occur if the phone has been disconnected by the carrier (e.g. Vodafone)

Pete :

This may happen if there is an unpaid account or contract outstanding against the phone, or if the phone was reported stolen.

Pete :

An unlock code from a 3rd party will not work in this case - only the carrier who locked the phone can unlock it again.