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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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My camera states that this card cannot be read and yet I have

Customer Question

My camera states that this card cannot be read and yet I have inserted a brand new card what can I do!
Submitted: 3 years ago.
Category: Electronics
Expert:  Viet - Technician replied 3 years ago.

Hello Dennis! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. What's the model of your camera?

Was this card or any card working previously on this camera?

What's the size of all the memory cards, such as 512MB, 1GB, 2GB, 4GB, 8GB, etc.?

If a memory card was working previously on this camera, what's the size of that memory card?

Please reply at the box below. Thank you,

Customer: replied 3 years ago.

My camera is Nikon "Coolpix" L830 .

New Card is 32GB previously it was16GB and that was okay until it also showed that this card cannot be read I rightly or wrongly assumed I had used up all memory consequently I purchased new card.

I am not used to this camera bought it new two weeks ago.

Expert:  Viet - Technician replied 3 years ago.
Have you gone to the setting on the camera, and format the memory card first, then see if you can use it?

(With memory card inserted into the camera, press Menu button, then go to the wrench menu icon, then go to the option Format memory/Format card, then press OK, and confirm.)

Please let me know. Thank you
Customer: replied 3 years ago.

Do not understand what you mean by wrench menu icon.?

Expert:  Viet - Technician replied 3 years ago.

It has a wrench image / icon. Please click on the image below to see:

When you are available, please reply back at the box below to continue. Thank you,