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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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we have a sumsung smart tv model no:40ES6710 the remote only

Customer Question

we have a sumsung smart tv model no:40ES6710 the remote only works randomley as the telly does not recgognise the signal, there is nothing wrong with the remote as we have another samsun telly in another room and it works fine with that one...we bought he telly 2 years ago on 07.10.2012, can you please advise me what to do?
Submitted: 3 years ago.
Category: Electronics
Expert:  Shahid replied 3 years ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Does the TV work fine with control button on it?