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*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 10372
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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My Saumsung Tab 3 says it is not connected. I think I must

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My Saumsung Tab 3 says it is not connected. I think I must have pressed a wrong button while trying to use the camera. Can you help me please ?

My name is***** will assist you.
I am sorry to hear that you are having this issue.

Airplane mode disables your device's ability to send or receive any type of wireless transmission.

If airplane mode is turned on, your Samsung Galaxy Tab can't connect to the network.

  1. From the home screen, press and hold the Power key.
  2. Tap Airplane mode.
  3. You've now enabled or disabled airplane mode.
  4. If Airplane mode is disabled>
  1. Follow these steps on your Samsung Galaxy Tab 3>Go to Settings.
  2. If required, turn the Wi-Fi on. When the slider is in the right side and shows green means the Wi-Fi is turned on.
  3. Tap Wi-Fi to see the options available.
  4. Tap and hold your Wi-Fi network to remove.
  5. Tap Forget network button.
  6. Then reconnect to wifi>From the home screen, tap Apps
  7. Scroll to and tap Settings.
  8. From the Connections tab, tap Wi-Fi
  9. Tap the Wi-Fi slider to ON.

    Note: If Wi-Fi is already enabled, skip to the next step.
  10. The device will automatically search for available networks.

    To connect, tap the preferred network.

    Note: Tap Scan to refresh the list of available networks. If the preferred network is hidden or not available, scroll to and tap Add Wi-Fi network to manually enter the settings
  11. If prompted, enter the network Password and tap Connect
  12. .
    Please let me know if you need any other assistance.
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    Thank you very much!
Customer: replied 3 years ago.


I forgot to tell you that the tablet will not accept the password ***** are using. How do I put in a new password ?

If you have a Windows computer that is currently connected to the Internet through the wireless router
the password ***** ***** that computer.
Please follow these steps:
Click the wireless strength indicator on the Windows taskbar (bottom right corner).
Right-click your wireless network name, and then select Properties.
Click on the security heading, Select Show characters to display the wireless network password.
If you are not able to find or view the password ***** let me know the brand and model of your router/modem,
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