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*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 10376
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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My samsung S4 mini has gone off and wont restart or charge.

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My samsung S4 mini has gone off and wont restart or charge. It had approx 50% battery life when it died in my pocket
My name is***** will assist you.
I am sorry to hear that you are having this issue.
Follow these steps please.
Remove and reinsert the battery.
Then press and hold the Volume Up key. While holding down the Volume Up key, press and hold the Home key.
With both the Volume Up key and the Home key held down, press and hold the Power key.
Release all three keys when the Samsung logo appears.
Customer: replied 3 years ago.

Unfortunately Samsung logo did not appear!

Okay, try charging the phone for 15 minutes. Then remove the battery and while the battery is out, press and hold the power button for 20 seconds. Then reinsert the battery and repeat the reset again.
Customer: replied 3 years ago.

ok its in system recovery. do i select 'reboot system now'

Yes, select reboot system now.
You can sign back in with your Google account to restore your data.
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