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carlday1, Engineer
Category: Electronics
Satisfied Customers: 381
Experience:  Self Employed Electronic Engineer
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My iPad was updating its operating system and is stuck with

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My iPad was updating its operating system and is stuck with the progress indicator showing nearly finished. It will not switch off, with or without the charging plug inserted. And with or without the cover closed. What else remains to try?
carlday1 :


Thank you for using Just Answer my name is ***** ***** I will help with your question.

Could you try this for me and let me know what happens

  1. Press and hold down the sleep/wake button at the top of your iPad.

  2. At the same time, press and hold down the Home button on the front of your Ipad

  3. Keep holding both buttons until the screen turns off and then turns back on again and displays the Apple logo.


There is no sleep/wake button at the top, only the on/off button halfway up the lefthand side on the face. Thank you for your attention.

carlday1 :

If you hold the on/off button and the home button and try the above


I have now located the other buttons hidden under the cover and the iPad is now working, thank you.

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